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Guardian Protector Series 5
Annual Service
Plans
Guardian Platinum
- Priority 24-hour pager, 364 days per year.
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- Includes 8-hour on-site visit twice per year.
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- 15% discount on all spare parts.
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- Includes discounted depot labor repairs, one way shipping provided by Image-Tek. 3 day turnaround.
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- Site service calls are next flight out $85 per hour, plus expenses. Charges incurred after the on-site visits have been used.
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Price Per Site |
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| 1-2 units |
Contact us for a pricing quote at 802-885-6208 x 237 |
| 3-6 units |
| 7-10 units |
| 11 or more units |
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Guardian Gold
- Priority 24-hour pager, 364 days per year.
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- Includes 8-hour on-site visit once per year.
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- 10% discount on all spare parts.
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- Includes discounted depot labor repairs, one way shipping provided by Image-Tek. 4 day turnaround.
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- Site service calls are next day $90 per hour, plus expenses. Charges incurred after the on-site visits have been used.
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Price Per Site |
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| 1-2 units |
Contact us for a pricing quote at 802-885-6208 x 237 |
| 3-6 units |
| 7-10 units |
| 11 or more units |
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Guardian Silver
- Call Image-Tek, 8am - 5pm EST. 1-866-462-4385
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- Includes 8-hour labor on-site once per year. (Air expenses not included.)
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- 5% discount on all spare parts.
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- Includes discounted depot labor repairs. 5 day turnaround.
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- Site service calls are within 2 days, $95 per hour, plus expenses. Charges incurred after the on-site visits have been used.
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Price Per Site |
|
| 1-2 units |
Contact us for a pricing quote at 802-885-6208 x 237 |
| 3-6 units |
| 7-10 units |
| 11 or more units |
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Guardian Plan Benefits
- Minimum down time.
- On-site visit by factory trained, professional service technician for preventive maintenance, service call or training. (All site visits are scheduled or on-demand.)
- Preventative maintenance prolongs life of equipment, increasing return on investment.
- Preferred treatment with highest priority response.
- Data log for all services performed on-site and depot.
Guardian Plan Terms and Conditions
- All contracts are one year in length and must be renewed before the ninth month of current contract.
- Warranted equipment is eligible for contract without site inspection.
- Non-warranted equipment must be factory inspected. Customer pays for parts, labor, and two way shipping.
- Prices are based on a per unit price for one location.
- Hourly labor rate, plus expense applies to all travel time to and from customer location as well as actual on-site time at customer's plant. Not to include weekend or holidays.
- Labor rate for weekends and holidays is two times labor rates.
Our Mission
To be the worldwide leader in high-performance automated identification systems through superior technology, quality, and customer responsiveness.
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